Etisalat

Etisalat is a leading telecommunications corporation catering to consumers, businesses, international telecommunication companies, ISPs, content providers and mobile operators..

Headquartered in Abu Dhabi, UAE, Etisalat is the largest telecommunications operator in the Middle East and North Africa region.

The corporation generated profits of about AED11.6 billion in 2011 with strong cash balance of AED 3.3 billion. It has also witnessed 1% growth in annual revenues reaching AED32.2 billion.

Etisalat operates in 17 countries in Asia and Africa covering an area of 2 billion people, where the corporation has achieved 22% growth in subscriber base with total number reached 167 million in 2011 across land line, mobile, and internet services.

Etisalat has one of the highest credit ratings for a telecommunications corporation in the Americas, the Middle East and Africa and is the second highest rated telecom company globally on the Fitch rating scale and fourth highest on S&P and Moodys’ rating.

Etisalat UAE is pioneering the launch of the first commercial 4G service on its nation-wide LTE network. The widest network in the Middle East and Africa is expected to make a revolutionary leap in ICT concepts.

Etisalat is an innovative pacesetter which has powered the UAE to be one of the top 10 nations in the world in terms of the availability of new technologies, through its support and strategic vision of a number of government initiatives. The corporation strives to be amongst the top 10 telecom operators in the world.

Etisalat is a major investor in Thuraya Telecommunications Company, a leading international mobile satellite service provider covers two-thirds of the planet.

The corporation offers a variety of hi-tech complimentary services to the telecommunications industry including managerial and technical training, SIM card manufacturing, e-payment solutions, clearing house services, peering, voice and data transit, and submarine and land cable services.

On 22 February 2012, Etisalat enabled UAE to achieve the second rank in the most fiber-optic connected nations globally. According to the latest statistics from research conducted by FFTH Council Europe, the number of premises in the UAE linked with Fiber-To-The-Home (FTTH) increased from 31 per cent in 2011 to 56 percent in 2012. The penetration was around 27 per cent in 2010. This increase has helped UAE surpass Hong Kong in third place at 45%, followed by Japan at 42%, while South Korea currently ranks first at 58%.

In December 2010, Etisalat UAE received the CommsMEA awards for ‘Overall Operator of the Year’ and ‘ISP of the Year’. Etisalat Group received awards of ‘Best African Operator’ for Etisalat Misr (Egypt), while Mobily (Etihad Etisalat) won ‘Middle East Operator of the Year’.

The International Business Awards – more widely known as Stevie’s – honored Etisalat with three awards for most innovative company, best customer care and best chairman, reflecting its leadership in ICT sector , not only at the local level but also at the international level. In addition to the three top awards, the company also received medals in four other categories – green initiative, corporate social responsibility, telecom company and human resources.

Etisalat also won the ‘Best Broadband of the Year’ award at the TMT Finance Middle East 2011 Awards, reinforcing its industry leadership in fixed and mobile broadband Internet.

At CommsMEA Awards, Etisalat UAE walked away was awarded the ‘Fixed- Operator of the Year’. In addition, it won an award at the 3rd Middle East Customer Care Excellence Awards, organized by the Middle East Excellence Awards Institute where it was recognized for its high quality of customer service, which met the highest international standards.